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add-ons / plugin.video.vrt.nu

Kodi add-on to watch content from VRT MAX

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Film 'Hannah and her sisters' does not play

NofanTasi opened this issue · comments

commented

Describe the bug

Playback failed
One or more items failed to play. Check log for more
information about this message.
[OK]

appears

see kodi log

To Reproduce

Steps to reproduce the behavior:

  1. Go to ... VRT MAX - Categories
  2. Click on .... Films
  3. Scroll down to .... Hannah and her sisters
  4. See error when Click on Hannah and her sisters

Expected behavior

Film should play.

Many others do play. Netflix content play as well.

issue might be limited to this film

The film does play on Linux computer in Chrome browser

Additional context

  • Operating system: Linux CoreELEC
  • Kodi version: 20.2-Nexus
  • Addon version: 2.5.23+matrix.1
  • Using a VPN: yes/no NO
  • Country you are using the addon from: ... Belgium

Log (if available)


2023-07-14 14:49:06.010 T:5782  critical <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd failed.
2023-07-14 14:49:06.010 T:5782  critical <general>: [script.module.inputstreamhelper] Failed to check for missing Widevine libraries.
2023-07-14 14:49:06.012 T:5782  warning <general>: [script.module.inputstreamhelper] Widevine update check was made on 2023-07-14 14:32
2023-07-14 14:49:06.043 T:3712     info <general>: VideoPlayer::OpenFile: plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781
2023-07-14 14:49:06.050 T:5808     info <general>: Creating InputStream
2023-07-14 14:49:06.093 T:5808  warning <general>: AddOnLog: inputstream.adaptive: Warning "inputstream.adaptive.max_bandwidth" property is deprecated and may not works. Please read "Integration" and "Stream selection types" pages on the Wiki to learn more about the new properties.
2023-07-14 14:49:06.095 T:5808     info <general>: AddOnLog: inputstream.adaptive: [Repr. chooser] Resolution set: 1920x1080, max allowed: 1920x1080, Adjust refresh rate: 1
2023-07-14 14:49:06.095 T:5808    error <general>: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
2023-07-14 14:49:06.428 T:5808    error <general>: AddOnLog: inputstream.adaptive: PreparePaths: URL not valid (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:06.428 T:5808    error <general>: AddOnLog: inputstream.adaptive: Could not open / parse manifest (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:06.429 T:5808    error <general>: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781]
2023-07-14 14:49:06.429 T:5808     info <general>: CVideoPlayer::OnExit()
2023-07-14 14:49:06.430 T:5808     info <general>: ADDON: Dll Destroyed - InputStream Adaptive
2023-07-14 14:49:06.446 T:3712     info <general>: Loading skin file: DialogConfirm.xml, load type: KEEP_IN_MEMORY
2023-07-14 14:49:06.454 T:3712     info <general>: CVideoPlayer::CloseFile()
2023-07-14 14:49:06.454 T:3712     info <general>: VideoPlayer: waiting for threads to exit
2023-07-14 14:49:06.454 T:3712     info <general>: VideoPlayer: finished waiting
2023-07-14 14:49:07.279 T:4195  critical <general>: [plugin.video.vrt.nu] Timeout: The read operation timed out
                                                   url: https://www.vrt.be/vrtnu-api/graphql/v1
2023-07-14 14:49:07.305 T:4195    error <general>: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
                                                    - NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
                                                   Error Type: <class 'AttributeError'>
                                                   Error Contents: 'NoneType' object has no attribute 'get'
                                                   Traceback (most recent call last):
                                                     File "/storage/.kodi/addons/plugin.video.vrt.nu/resources/lib/playerinfo.py", line 76, in onPlayBackStarted
                                                       self.video_id, self.resumepoint_title = get_resumepoint_data(episode_id=self.path.split('/')[-1])
                                                                                               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                                                     File "/storage/.kodi/addons/plugin.video.vrt.nu/resources/lib/api.py", line 163, in get_resumepoint_data
                                                       video_id = data_json.get('data').get('catalogMember').get('watchAction').get('videoId')
                                                                  ^^^^^^^^^^^^^
                                                   AttributeError: 'NoneType' object has no attribute 'get'
                                                   -->End of Python script error report<--
                                                   
2023-07-14 14:49:26.649 T:5782  critical <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd failed.
2023-07-14 14:49:26.650 T:5782  critical <general>: [script.module.inputstreamhelper] Failed to check for missing Widevine libraries.
2023-07-14 14:49:26.651 T:5782  warning <general>: [script.module.inputstreamhelper] Widevine update check was made on 2023-07-14 14:32
2023-07-14 14:49:26.691 T:3712     info <general>: VideoPlayer::OpenFile: plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781
2023-07-14 14:49:26.699 T:5835     info <general>: Creating InputStream
2023-07-14 14:49:26.701 T:5835  warning <general>: AddOnLog: inputstream.adaptive: Warning "inputstream.adaptive.max_bandwidth" property is deprecated and may not works. Please read "Integration" and "Stream selection types" pages on the Wiki to learn more about the new properties.
2023-07-14 14:49:26.704 T:5835     info <general>: AddOnLog: inputstream.adaptive: [Repr. chooser] Resolution set: 1920x1080, max allowed: 1920x1080, Adjust refresh rate: 1
2023-07-14 14:49:26.704 T:5835    error <general>: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
2023-07-14 14:49:26.757 T:5835    error <general>: AddOnLog: inputstream.adaptive: PreparePaths: URL not valid (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:26.757 T:5835    error <general>: AddOnLog: inputstream.adaptive: Could not open / parse manifest (https://media-services-public.vrt.be/media-aggregator/v2/media-items/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f$vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/manifest/dash?vrtPlayerToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOjE2ODkzNDE0MDAsImdlb0xvY2F0aW9uIjoiQkVMR0lVTSIsImF1dGhlbnRpY2F0ZWQiOnRydWUsInVzZXJTdGF0dXMiOiJWRVJJRklFRF9CRV9SRVNJREVOVCIsImFnZUNhdGVnb3J5IjoiU0lYVEVFTl9QTFVTIiwibWF4UXVhbGl0eSI6IlNEIiwicHJldmlld0FsbG93ZWQiOmZhbHNlLCJkaXNuZXlTZWN1cml0eUxldmVsIjoiQjU3NiJ9.q0j3q55kD8KsyQ2992-HSJMTbFoq3CrLAOKrx-Ka_Rk&client=vrtnu-web%40PROD#.mpd)
2023-07-14 14:49:26.757 T:5835    error <general>: CVideoPlayer::OpenInputStream - error opening [plugin://plugin.video.vrt.nu/play/id/vid-4a7e7c4a-de07-4549-b8b9-ac708fb2894e/pbs-pub-e290a4bf-378d-4926-85ab-a9f2fa202a3f/1688475606781]
2023-07-14 14:49:26.757 T:5835     info <general>: CVideoPlayer::OnExit()
2023-07-14 14:49:26.758 T:5835     info <general>: ADDON: Dll Destroyed - InputStream Adaptive
2023-07-14 14:49:26.830 T:3712     info <general>: CVideoPlayer::CloseFile()
2023-07-14 14:49:26.830 T:3712     info <general>: VideoPlayer: waiting for threads to exit
2023-07-14 14:49:26.830 T:3712     info <general>: VideoPlayer: finished waiting
commented

Thanks a lot for fast action. The fix works.