issue with latest commit b9b6d28: DLL load failed while importing acrcloud_extr_tool: the specified module could not be found (Python 3.7, Windows 10)
mike-fmh opened this issue · comments
after trying to run the most recent commit (b9b6d28) I got an error when I tried to import in python 3.7 on windows 10:
DLL load failed while importing acrcloud_extr_tool: the specified module could not be found
so I had to download one of the older commits by doing pip install git+https@7517231 and it works, I haven't tested any other commits than those two but the most recent one isn't working.
Have you installed the Windows Runtime Library? (In our README: https://github.com/acrcloud/acrcloud_sdk_python#windows-runtime-library)
You need to download the runtime and install:
https://www.microsoft.com/en-us/download/details.aspx?id=14632
Have you installed the Windows Runtime Library? (In our README: https://github.com/acrcloud/acrcloud_sdk_python#windows-runtime-library)
You need to download the runtime and install:
https://www.microsoft.com/en-us/download/details.aspx?id=14632
Yes, I have installed those.
Still the version b9b6d28 does not work, but the 7517231 does.
Sorry for the late reply.
Can you try the latest commit?
We've fixed this problem.
Sorry for the late reply.
Can you try the latest commit?
We've fixed this problem.
It's working now, thank you!