Error 500 when accessing wallabag2

Question

Error 500 when accessing wallabag2

manuelleduc opened this issue 4 years ago · comments

Hello,

First I must say I'm a huge fan of the work the ynh and wallabag2_ynh team has done over the years.

But since a few days, whenever I try to access my wallabag2 app, I'm welcomed with the error below:

Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

I've tried to look at the nginx logs of the app but it is not telling me much:

78.126.73.250 - - [23/Sep/2020:07:45:14 +0000] "GET / HTTP/2.0" 500 781 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:80.0) Gecko/20100101 Firefox/80.0"

I'm sorry I can't provide you with more information. I have full access on the server so do not hesitate to ask for more.

PS: The root cause of the issue might be in ynh core since my freshrss app is also not working, and I think it stopped working at the same time.

lapineige · Answer 1 · Thu Sep 24 2020 03:39:09 GMT+0800 (China Standard Time)

Did you do any upgrade or configuration change recently ?
Is there any relevant message in wallabag log ?
Is php service running normally ? (what if you restart it ?)

Manuel Leduc · Answer 2 · Thu Sep 24 2020 15:43:43 GMT+0800 (China Standard Time)

I did some unrelated upgrades, here is the list from the tools / log section.

yesterday Upgrade the 'nextcloud' app
3 days ago Update user info of 'mleduc'
3 days ago Delete permission 'shellinabox'
3 days ago Remove the 'shellinabox' app
3 days ago Delete permission 'calibreweb'
3 days ago Remove the 'calibreweb' app
3 days ago Update accesses for permission 'redirect__2'
4 days ago Upgrade the 'rainloop' app
4 days ago Upgrade system packages
[...]

Probably more interesting, this is the logs from ./var/logs/prod.log:

[2020-09-24 07:40:24] request.INFO: Matched route "homepage". {"route":"homepage","route_parameters":{"_controller":"Wallabag\\CoreBundle\\Controller\\EntryController::showUnreadAction","page":1,"_route":"homepage"},"request_uri":"https://wallabag.mleduc.xyz/","method":"GET"} []
[2020-09-24 07:40:24] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Ldap\Exception\LdapException: "The LDAP PHP extension is not enabled." at /var/www/wallabag2/vendor/symfony/symfony/src/Symfony/Component/Ldap/Adapter/ExtLdap/Adapter.php line 29 {"exception":"[object] (Symfony\\Component\\Ldap\\Exception\\LdapException(code: 0): The LDAP PHP extension is not enabled. at /var/www/wallabag2/vendor/symfony/symfony/src/Symfony/Component/Ldap/Adapter/ExtLdap/Adapter.php:29)"} []

Manuel Leduc · Answer 3 · Thu Sep 24 2020 15:45:46 GMT+0800 (China Standard Time)

I guess I could instal some php-ldap package manually but I don't really want to take the risk to see this interfering with future upgrades.

lapineige · Answer 4 · Thu Sep 24 2020 20:57:56 GMT+0800 (China Standard Time)

I don't know if there is any risk if you install that package, maybe someone from @YunoHost-Apps/apps-group could help us here.

I wonder why this error appeared suddenly...

eric_G · Answer 5 · Thu Sep 24 2020 21:23:06 GMT+0800 (China Standard Time)

you can try to install it and see...
apt install php7.3-ldap

Manuel Leduc · Answer 6 · Mon Sep 28 2020 16:16:38 GMT+0800 (China Standard Time)

Thanks all for the advices.

I've fixed the issue by installing php7.0-ldap and php7.0-mysql.