[CS] Game crashed when opening new game menu
realhaidinh opened this issue · comments
Counter Strike version
Protocol version 48
Exe version 1.1.2.7/Stdio (cstrike)
Exe build: 01:03:30 Dec 1 2023 (9899)
My pc specs:
Computer Information:
Manufacturer: LENOVO
Model: 82KT
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 5700U with Radeon Graphics
CPU Family: 0x17
CPU Model: 0x68
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 1797 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: AMD Radeon(TM) Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 31.0.21902.5
DirectX Driver Version: 31.0.21902.5
Driver Date: 8 31 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon(TM) Graphics
VendorID: 0x1002
DeviceID: 0x164c
Revision: 0xc1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 12.17" x 6.85" (13.94" diag), 30.9cm x 17.4cm (35.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek(R) Audio)
Memory:
RAM: 18277 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 435906 MB
Largest Free Hard Disk Block: 96265 MB
OS Install Date: Apr 02 2023
Game Controller: None detected
MAC Address hash: df0d1e06d64e7a95d23d2bc23c77c5f6967e5a11
Storage:
Disk serial number hash: 21caf5ec
Number of SSDs: 1
SSD sizes: 512G
Number of HDDs: 0
Number of removable drives: 0
Video demonstration:
2023-12-07.00-57-32.mp4
Hello @realhaidinh, this issue is already being tracked at #3512. Closing as a duplicate.