System information
Cyndro opened this issue · comments
Windows 10 user here. The System information tab either takes an excessively long time to load or never loads. I've tried it many times now and I just get a loading bar, I've let it sit for a few minutes and nothing ever shows up.
Same issue with the Camera's tab actually.
Can you check the clients web console for any messages? I'll also need to see the server.log file.
I will tonight.. I tried using the restart server function (I'm at work right now) and who knows what happened on the other end, but the server never came back to life.
Also, the File System page has the same issue.
had to change the extension to .txt since .log isn't supported but here it is:
server.txt
not sure what you mean by web console? but the Terminal shows:
Please Login to continue (ulterius-auth)
Microsoft Windows Version 10.0.14393 2016 Microsoft Corporation. All rights reserved.
C:>
Full breakdown:
Under Task Manager I can see the processes, but the stats on the right just say loading forever
Under System Information/Cameras/Filesystem I get nothing but loading forever
Screen Share sorta works, but I get black screens when a UAC prompt is displayed and sometimes have to click the connect button a few times or reload the page before it works.
Download the latest installer and see if your problem goes away 1.1.2
Having exact;y the same issue. Upgraded to 1.1.2 and it's still the same. (by the way, did you know that the installer boots you out if you try to install a new version and you have to remove the current version from Add/Remove Programs? Bleh)
Log (click to expand)
Logs Ready
Set Startup
Setting up HTTP Server
Web Server is running on this port: 22006
Creating system service
Object reference not set to an instance of an object.
at UlteriusServer.Api.Services.System.SystemService.SetNetworkInformation() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Services\LocalSystem\SystemService.cs:line 63
at UlteriusServer.Api.Services.System.SystemService.Start() in D:\Documents\StrikeTaskManager\RemoteTaskServer\Api\Services\LocalSystem\SystemService.cs:line 42
File Database Ready
Api Server started at 0.0.0.0
Starting Terminal API
Terminal Server bound to 0.0.0.0:22008
Trying to forward ports
Starting notify icon
Ports forwarded!
Connection from 192.168.137.1:51350
Connection from 192.168.1.14:51351
Session '88f2fab7-0cdc-42d8-89ca-b8630ba276f2' with connection '60a66a6c-021a-41fd-8e41-386fab453a64' disconnected
Manager started for 22009
UlteriusServer.TerminalServer.Messaging.TerminalControl.Requests.AesHandshakeRequest
Manager started for 22010
UlteriusServer.TerminalServer.Messaging.TerminalControl.Requests.CreateTerminalRequest
Session 'c84295db-6b4b-46c2-998f-5259ffcdea69' with connection '3aece124-76d6-4c36-b36b-bbb309bd2351' disconnected
Disconnection from 192.168.137.1:51350
Disconnection from 192.168.1.14:51356
Session '88f2fab7-0cdc-42d8-89ca-b8630ba276f2' with connection '8202e8ba-4050-40cb-9549-e3c254c22857' disconnected
Connection from 192.168.1.14:51367
Manager started for 22010
Manager started for 22009
UlteriusServer.TerminalServer.Messaging.TerminalControl.Requests.AesHandshakeRequest
UlteriusServer.TerminalServer.Messaging.TerminalControl.Requests.CreateTerminalRequest
Also, I don't have a D:\Documents....
Not sure if I mentioned this yet, but I also often see a red pop-up in the bottom right that says "Failed to connect. Invalid Host." shortly after click on the sections on the left that don't work (listed above). I'll update to 1.1.2 once I get home tonight.
Updated again, give it another go.
Also from your web developer console (press f12 when the client is open) type the following
localStorage.clear();
1.1.4 has cleared up all the issues, everything loads instantly now.