Camera keeps switching off
tomm-tommm opened this issue · comments
Describe the bug
When I log on to the app, the camera starts enabled but then it switches itself off. It is still enabled in the top right corner of the screen, but the light on my webcam isn't on and my picture isn't showing
To Reproduce
-Log in to the app
-The webcam permissions are enabled on Chrome and on the laptop. They are also enabled within the app
-The camera will initially show available but will then hide
Expected behavior
The camera should remain available
Screenshots
If applicable, add screenshots to help explain your problem.
Try to include a screenshot of the browser console as well, if you're using the browser version. (Windows/Linux: Shift + CTRL + J, Mac: Option + ⌘ + J or Option + ⌘ + C)
Browser app (please complete the following information):
Chrome 123.0.6312.122
Multiple game sessions e.g 15/04 7pm GMT
Hi Tom, can you please take a screenshot of the Settings -> Chat tab while in game and seated as a player/ST?
And can you run the cam / mic setup from the settings once and share a screenshot of that, too? Feel free to remove any identifying information first, of course.
Here are the screenshot settings.
I've also got a video I can share in private message of the issue happening
Alright, it looks like your setup should work! Would you mind DM'ing me on Discord so we can give it a try in the app? My Discord name is also @bra1n.
Fixed by switching to the standalone app.