ModuleNotFoundError: No module named 'plextraktsync.media.MediaFactory'; 'plextraktsync.media' is not a package
tangcla opened this issue · comments
Confirmation
- I have read the README.md on the project homepage
- I have checked if identical issue already exists
- I have tried downgrading to find version that can be used as a workaround
The problem
Looks to be a similar issue to #1828, #1839
ModuleNotFoundError: No module named 'plextraktsync.media.MediaFactory'; 'plextraktsync.media' is not a package
Steps to reproduce the behavior
- Re-run settings from scratch
- Run the batch file to kick off the process
- Uninstalled all versions of Python and reinstalled
- Reinstalled settings after Python installation
- Tried upgrading to latest version (0.29.10)
- Tried downgrading to older versions (back as far as to 0.28.21)
Error trace / logs
WARNING No git dir found
INFO PlexTraktSync [0.29.0dev0]
INFO Connecting with url: https://192-168-50-194.28fc260e1df44d768cc7b7908104aa90.plex.direct:32400, timeout 30
seconds
ERROR No module named 'plextraktsync.media.MediaFactory'; 'plextraktsync.media' is not a package
╭───────────────────────────────────── Traceback (most recent call last) ─────────────────────────────────────╮
│ D:\Program Files\PlexTraktSync\plextraktsync\cli.py:26 in wrap │
│ │
│ 23 │ │ │ cmd = getattr(module, name) │
│ 24 │ │ │ │
│ 25 │ │ │ try: │
│ ❱ 26 │ │ │ │ cmd(*args, **kwargs) │
│ 27 │ │ │ except EOFError as e: │
│ 28 │ │ │ │ raise ClickException(f"Program requested terminal, No terminal is │
│ connected: {e}") │
│ 29 │ │ │ except ClickException as e: │
│ │
│ D:\Program Files\PlexTraktSync\plextraktsync\commands\sync.py:46 in sync │
│ │
│ 43 │ │
│ 44 │ ensure_login() │
│ 45 │ wc = factory.walk_config.update(movies=movies, shows=shows, watchlist=watchlist) │
│ ❱ 46 │ w = factory.walker │
│ 47 │ │
│ 48 │ if ids: │
│ 49 │ │ for id in ids: │
│ │
│ C:\Program │
│ Files\WindowsApps\PythonSoftwareFoundation.Python.3.12_3.12.752.0_x64__qbz5n2kfra8p0\Lib\functools.py:995 │
│ in __get__ │
│ │
│ 992 │ │ │ raise TypeError(msg) from None │
│ 993 │ │ val = cache.get(self.attrname, _NOT_FOUND) │
│ 994 │ │ if val is _NOT_FOUND: │
│ ❱ 995 │ │ │ val = self.func(instance) │
│ 996 │ │ │ try: │
│ 997 │ │ │ │ cache[self.attrname] = val │
│ 998 │ │ │ except TypeError: │
│ │
│ D:\Program Files\PlexTraktSync\plextraktsync\util\Factory.py:187 in walker │
│ │
│ 184 │ │ walk_config = self.walk_config │
│ 185 │ │ plex = self.plex_api │
│ 186 │ │ trakt = self.trakt_api │
│ ❱ 187 │ │ mf = self.media_factory │
│ 188 │ │ pb = self.progressbar │
│ 189 │ │ w = Walker(plex=plex, trakt=trakt, mf=mf, config=walk_config, progressbar=pb) │
│ 190 │
│ │
│ C:\Program │
│ Files\WindowsApps\PythonSoftwareFoundation.Python.3.12_3.12.752.0_x64__qbz5n2kfra8p0\Lib\functools.py:995 │
│ in __get__ │
│ │
│ 992 │ │ │ raise TypeError(msg) from None │
│ 993 │ │ val = cache.get(self.attrname, _NOT_FOUND) │
│ 994 │ │ if val is _NOT_FOUND: │
│ ❱ 995 │ │ │ val = self.func(instance) │
│ 996 │ │ │ try: │
│ 997 │ │ │ │ cache[self.attrname] = val │
│ 998 │ │ │ except TypeError: │
│ │
│ D:\Program Files\PlexTraktSync\plextraktsync\util\Factory.py:54 in media_factory │
│ │
│ 51 │ │
│ 52 │ @cached_property │
│ 53 │ def media_factory(self): │
│ ❱ 54 │ │ from plextraktsync.media.MediaFactory import MediaFactory │
│ 55 │ │ │
│ 56 │ │ trakt = self.trakt_api │
│ 57 │ │ plex = self.plex_api │
╰─────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
ModuleNotFoundError: No module named 'plextraktsync.media.MediaFactory'; 'plextraktsync.media' is not a package
Error: Error running sync command: No module named 'plextraktsync.media.MediaFactory'; 'plextraktsync.media' is not a package
Expected behavior
Sync to kick off sync
Inspect of problematic items
WARNING No git dir found
PlexTraktSync [0.29.0dev0]
ERROR Unable to create PlexId: ID
╭───────────────────────────────────── Traceback (most recent call last) ─────────────────────────────────────╮
│ D:\Program Files\PlexTraktSync\plextraktsync\cli.py:26 in wrap │
│ │
│ 23 │ │ │ cmd = getattr(module, name) │
│ 24 │ │ │ │
│ 25 │ │ │ try: │
│ ❱ 26 │ │ │ │ cmd(*args, **kwargs) │
│ 27 │ │ │ except EOFError as e: │
│ 28 │ │ │ │ raise ClickException(f"Program requested terminal, No terminal is │
│ connected: {e}") │
│ 29 │ │ │ except ClickException as e: │
│ │
│ D:\Program Files\PlexTraktSync\plextraktsync\commands\inspect.py:107 in inspect │
│ │
│ 104 │ print = factory.print │
│ 105 │ print(f"PlexTraktSync [{factory.version.full_version}]") │
│ 106 │ │
│ ❱ 107 │ for plex_id in expand_plexid(inputs): │
│ 108 │ │ inspect_media(plex_id) │
│ 109 │
│ │
│ D:\Program Files\PlexTraktSync\plextraktsync\util\expand_id.py:39 in expand_plexid │
│ │
│ 36 │ from plextraktsync.plex.PlexIdFactory import PlexIdFactory │
│ 37 │ │
│ 38 │ for id in input: │
│ ❱ 39 │ │ yield PlexIdFactory.create(id) │
│ 40 │
│ 41 │
│ 42 def expand_id(input): │
│ │
│ D:\Program Files\PlexTraktSync\plextraktsync\plex\PlexIdFactory.py:18 in create │
│ │
│ 15 │ │ elif key.startswith("plex://"): │
│ 16 │ │ │ return cls.from_plex_guid(key) │
│ 17 │ │ │
│ ❱ 18 │ │ raise RuntimeError(f"Unable to create PlexId: {key}") │
│ 19 │ │
│ 20 │ @classmethod │
│ 21 │ def from_plex_guid(cls, id): │
╰─────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
RuntimeError: Unable to create PlexId: ID
Error: Error running inspect command: Unable to create PlexId: ID
Workarounds
No response
Config file contents
# Config File: D:\Program Files\PlexTraktSync\config.yml
cache:
path: D:\Program Files\PlexTraktSync/trakt_cache
excluded-libraries:
- Private
- Family Holidays
config:
dotenv_override: true
plex:
timeout: 30
logging:
append: true
console_time: false
debug: false
filename: plextraktsync.log
filter_loggers: null
filter: null
sync:
rating_priority: plex
plex_to_trakt:
collection: true
clear_collected: false
ratings: true
watched_status: true
watchlist: true
trakt_to_plex:
liked_lists: true
ratings: true
watched_status: true
watchlist: true
watchlist_as_playlist: false
watch:
add_collection: false
remove_collection: false
scrobble_threshold: 80
username_filter: true
media_progressbar: true
xbmc-providers:
movies: imdb
shows: tvdbInstall method
zip download (not supported)
Version
0.29.10
Python Version
3.12.2
Plex Server Version
1.40.2.8312
Operating System and Version
Windows 11
not supported install method. unclear how was installed or what commands were ran.
use pipx or docker image
I do not know what you have done to create that situation. you need to describe exactly how to reproduce this problem. the issues you link are fixed, so those can't be the problems anymore. no new module has been added since then and recent releases work okay.
likely if you try to figure out exact actions to do, the problem will go away. my guess is that you have mixed files from different versions.