Watched episode not adding to Trakt
blackwater17 opened this issue · comments
Confirmation
- I have read the README.md on the project homepage
- I have checked if identical issue already exists
- I have tried downgrading to find version that can be used as a workaround
The problem
Scrobbling to trakt doesn't work. It also doesn't update my watched history when I finish an episode. I think it was scrobbling before because I was using some other plugins for this purpose. I think it was the other plugin that doing the scrobbling. Now I removed all the other plex plugins and only installed this repo, and it doesn't even scrobble now.
Error trace / logs
No response
Expected behavior
It should update my watched history on trakt. Also it should scrobble when I watch something.
Steps to reproduce the behavior
I didn't do anything odd. Just basic installation.
I installed plextraktsync with the pip command. Its installed (python version 3.7)
It asked me for plex username and password, I entered them. Then it run the sync operation, it scanned all my movie and show library. its done.
Then somewhere around the installation it asked me to create a trakt app there. So I created my app, copied the code pasted there. Just basic instructions, nothing weird happened.
Installation done. Just to be sure I run plextraktsync sync again. Then I watched a show from browser (tried both app.plex.tv and the localhost url), it didn't scrobble, didn't update the plextraktsync.log file neither. No changes. The only time I see plextraktsync.log file changing is when I run the plextraktsync sync command. Other than that this file never changes when I watch an episode/movie etc.
Inspect of problematic items
Its not about the media item I watch. I tried with multiple movies and shows. Not sure what should I put here.
Workarounds
No response
Install method
pipx
Config file contents
Here: https://pastebin.com/vxgCVfyE
Version
PlexTraktSync 0.26.8
Python Version
Python 3.7.9
Operating System and Version
Windows 11
Did you watch it at least 80% of its duration ?
You can check your episodes scrobble status with : https://api.trakt.tv/sync/playback
Yeah, I watch 100% of it. No skipping, no faulty video files, nothing. Issue happens with every tv show, so its not related to file as well.
Another issue: Now I just opened an episode and quitted it, but according to trakt I'm still playing it. Progress bar is also moving on trakt, even though Plex not open anywhere in home. Its so weird.
Also I just tried again the watched history issue looked like fixed, but then its not working again.
Its just so random. I already tried re-installing 3 times.
Additional info, sometimes I watch episodes from LG Plex app, and sometimes from PC. When installing this I choose the PC server, not the TV option. Just wanted to say, maybe it will help.
What would you recommend to me? Its just so random I don't even know what is the issue anymore :/
Enable debug mode and watch an episode, then pastebin the debug log so we can dig it.
Enable debug mode and watch an episode, then pastebin the debug log so we can dig it.
Enabled the debug mode. Nothing logs in the log file. It only logs stuff when I run the sync command on terminal. But when I watch something from TV Plex app or from browser, its not updated at all.
Chek that your watch command runs with the Plex server your play films on.
Run Plex setup process again to be sure (command plex-login).
They are both same URLs, just checked. When I run the plex-login command I'm getting the following errors, is that normal:
Why no response in Config file contents ?
I don't know what does this mean. What should I do exactly?
You should show the content of your config file.
Sure, here it is: https://pastebin.com/hk84g3BZ
It should be in the appropriate section of your first post.
Also, your Steps to reproduce the behavior is almost empty.
I can't reproduce because you don't even tell how you scrobble...
Also, when you say "it works", show the logs.
And Inspect of problematic item is empty too, fulfill it please.
Rewritten the first post.
You don't run the
watch command?
Read the readme again.
Ok now I got it to work, thanks a lot. But do I have to run this watch command every time I restart my PC? (server is hosted on this PC) If so is there anything I can do for this? The codes in the installation doc seems like for linux systems, but I use windows.
Explain how you got it to work. Be specific.
I just run the watch command as stated in the docs, (I was not doing this before)
And now it works. But yeah do I have to run this code every time I restart my PC?
Yes. The code needs to be running if you want the scrobble to work.