Displaying errors, then aborts at the same episode every time
pterisaur opened this issue · comments
Confirmation
- I have read the README.md on the project homepage
- I have checked if identical issue already exists
- I have tried downgrading to find version that can be used as a workaround
The problem
While syncing, PTS displays many warnings, then shows a few errors and aborts when it gets to the same episode. This happens every time, unless I tell it to ignore the library containing the episode.
Error trace / logs
The log file is empty, likely do to it aborting... but here's what is displayed in Terminal when I run plextraktsync sync:
There are many warnings like this:
WARNING <Episode:339422:American-Experience-s33e09>: Skipping <PlexGuid:local://339422> because provider local has no external Id
And this is where it has the final errors and aborts:
WARNING <Episode:430490:Hillsong:-A-Megachur-s01e04>: Skipping <PlexGuid:local://430490> because provider local has no external Id
WARNING Missing argument: title or season is required for plextraktsync.plex.PlexLibraryItem._get_episodes(), retrying after 1 seconds (try: 1/5)
WARNING Missing argument: title or season is required for plextraktsync.plex.PlexLibraryItem._get_episodes(), retrying after 2 seconds (try: 2/5)
WARNING Missing argument: title or season is required for plextraktsync.plex.PlexLibraryItem._get_episodes(), retrying after 3 seconds (try: 3/5)
WARNING Missing argument: title or season is required for plextraktsync.plex.PlexLibraryItem._get_episodes(), retrying after 4 seconds (try: 4/5)
WARNING Missing argument: title or season is required for plextraktsync.plex.PlexLibraryItem._get_episodes(), retrying after 5 seconds (try: 5/5)
ERROR Error: Missing argument: title or season is required
ERROR API didn't respond properly, script will abort now. Please try again later.
ERROR Last call: plextraktsync.plex.PlexLibraryItem._get_episodes((), {})
Expected behavior
Expected to skip episodes missing from Trakt, then continue running... not error and abort.
Steps to reproduce the behavior
- Run plextraktsync sync
- Wait until it's syncing the episode that causes it to abort
- Watch it abort
Inspect of problematic items
Inspecting 430490: <local:430490:Episode:430490:Hillsong:-A-Megachur-s01e04>
Library: Docuseries & Reality
URL: https://app.plex.tv/desktop/#!/server/07c3b0207280454ebf1b078276a94e75588392d3/details?key=/library/metadata/430490
Title: Hillsong: The Newest Revelations
Media.Duration: 00:43:10
Media.Type: 'episode'
Media.Guid: 'local://430490'
Audio: 'stereo', 'English (AAC Stereo)'
Video: 'h264'
Subtitles:
Subtitle 1: (Svenska) None (codec: srt, selected: False, transient: None)
Subtitle 2: (norsk bokmål) None (codec: srt, selected: False, transient: None)
Subtitle 3: (Dansk) None (codec: srt, selected: False, transient: None)
Subtitle 4: (Suomi) None (codec: srt, selected: False, transient: None)
Parts:
Part 1: /Volumes/Media/Docuseries/Hillsong - A Megachurch Exposed (2022)/Hillsong - A Megachurch Exposed - S01E04 - Hillsong - The Newest Revelations [WEBDL-1080p] [8bit]
[AAC-2.0] B2B.mkv
Guids:
Guid: <PlexGuid:local://430490>, Id: 430490, Provider: 'local'
Metadata: {'collected_at': '2022-12-31:T19:35:02.000Z', 'media_type': 'digital', 'resolution': 'hd_1080p', 'audio': 'aac', 'audio_channels': '2.0'}
[2023-01-07 16:25:10] WARNING <Episode:430490:Hillsong:-A-Megachur-s01e04>: Skipping <PlexGuid:local://430490> because provider local has no external Id
Trakt: No match found
Workarounds
No idea how to fix this, aside from skipping the library altogether (which isn't ideal).
Install method
pipx
Config file contents
cache:
path: /Users/gecko/Library/Caches/PlexTraktSync/trakt_cache
excluded-libraries:
- Clips
- Fitness
- Music
- Music Videos
- Wrestling
config:
dotenv_override: true
plex:
timeout: 90
logging:
append: false
console_time: true
debug: true
filename: plextraktsync.log
filter: null
sync:
plex_to_trakt:
collection: true
ratings: true
watched_status: true
watchlist: true
trakt_to_plex:
liked_lists: false
ratings: true
watched_status: true
watchlist: false
watchlist_as_playlist: false
watch:
add_collection: false
remove_collection: false
scrobble_threshold: 80
username_filter: true
xbmc-providers:
movies: imdb
shows: tvdbVersion
0.25.3
Python Version
3.10.7
Operating System and Version
macOS-13.1
I don't think the problem is with id 430490, but rather the next one which is not displayed.
you can verify this with:
plextraktsync sync --id=430490
and I'm, sure, it will pass.
you can enable debug logging and then maybe find next id after 430490 that is really causing the trouble.
unclear what you ran. show command and output. also, it may be you have wrong log location, plextraktsync info shows log location.
The error in the bug report body is from PlexApi Show.season() called without parameters:
But the error is from PTS _get_episodes():
PlexTraktSync/plextraktsync/plex/PlexLibraryItem.py
Lines 258 to 260 in 71a1e3a
I don't see how these two connect. something very odd is happening.
you could try modify source code and run sync and then the error trace would be more useful
--- a/plextraktsync/plex/PlexLibraryItem.py
+++ b/plextraktsync/plex/PlexLibraryItem.py
@@ -257,7 +258,11 @@ def episodes(self):
@retry()
def _get_episodes(self):
- return self.item.episodes()
+ try:
+ return self.item.episodes()
+ except Exception as e:
+ print(f"episode from show {type(self.item)}: {self.item}")
+ raise e
@cached_property
def season_number(self):
(END)Ok, well it looks like the error causing it to abort is no longer happening — whatever it was, it resolved itself.
The only issue I'm still seeing is the "Skipping PlexGuid:local://_____ because provider local has no external Id." What causes episodes to be "local?"
Guid "local://" means that it has no match. try "FIx Match" for the Show.
You can do plextraktsync inspect ID to find the item from plex web.
It takes some time for Plex to change local:// to something else, verify with plextraktsync inspect again and see if guid changed.
ps: inspect can also take URL of plex web not just id, may be useful to do inspect of item from plex web.