Addon Ver.4.0.2 freezes the HA

Question

Addon Ver.4.0.2 freezes the HA

alex-v-fraser opened this issue a year ago · comments

Hello!
Addon Ver.3 worked fine.
Addon Ver.4.0.2 freezes the HA. After installing addon I go to its settings, fill AMI Password and the Auto add secret and enable auto add extension for HA users, then push "Save" and "Start addon" - After that it freezes, I can't open Addons page, then I go to logs and I can't read Asterisk and Supervisor logs. I even can't open Backups page. I have to reload raspberrypi with sudo shutdown - r now comand and then HA starts for a very long time (about 10-15mins). Asterisk Addon doesn't start, though I set it to start when system starts. Then I can see Backups page and restore my HA from backup. I did it 2 times. Please help.

System Information

version	core-2023.3.6
installation_type	Home Assistant Supervised
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.10.10
os_name	Linux
os_version	5.15.76-v8+
arch	aarch64
config_dir	/config

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Debian GNU/Linux 11 (bullseye)
update_channel	stable
supervisor_version	supervisor-2023.03.2
agent_version	1.4.1
docker_version	20.10.22
disk_total	113.1 GB
disk_used	11.8 GB
healthy	true
supported	true
supervisor_api	ok
version_api	ok
installed_addons	Mosquitto broker (6.1.3), Zigbee2MQTT (1.30.2-1), File editor (5.5.0), ESPHome (2023.3.1), Studio Code Server (5.5.4), Samba share (10.0.0)

Dashboards

dashboards	1
resources	0
views	1
mode	storage

Recorder

oldest_recorder_run	March 24, 2023 at 12:59 PM
current_recorder_run	March 27, 2023 at 4:35 PM
estimated_db_size	827.49 MiB
database_engine	sqlite
database_version	3.38.5

radoprajitno · Answer 1 · Tue Mar 28 2023 17:05:46 GMT+0800 (China Standard Time)

I had the same issues.

I'm mirating my Home Assistant OS to proxmox enviroment manually.

It freeze the home assistant when installing the Asterisk Add Ons

"Can't install ghcr.io/tech7fox/asterisk-hass-addon:4.0.2: 404 Client Error for http+docker://localhost/v1.41/images/ghcr.io/tech7fox/asterisk-hass-addon:4.0.2/json: Not Found ("no such image: ghcr.io/tech7fox/asterisk-hass-addon:4.0.2: No such image: ghcr.io/tech7fox/asterisk-hass-addon:4.0.2")"

it shows while installing

Jordy Kuhne · Answer 2 · Tue Mar 28 2023 18:41:21 GMT+0800 (China Standard Time)

@Sashik259 what hardware do you have? Raspberry 4?
Do you also get the message "can't install ghcr.io/tech7fox/asterisk-hass-addon:4.0.2"?

@radoprajitno what hardware are you running it on?

Jordy Kuhne · Answer 3 · Tue Mar 28 2023 18:42:20 GMT+0800 (China Standard Time)

And @radoprajitno can you try again? GitHub had some issues lately.

Jordy Kuhne · Answer 4 · Tue Mar 28 2023 18:54:42 GMT+0800 (China Standard Time)

If it was Github packages not working, HA couldn't find the image so it tried to build it itself, but on a Raspberry that takes quite a long time. Should be fixed now though. Please try again and see if the issue remains.

radoprajitno · Answer 5 · Tue Mar 28 2023 19:36:18 GMT+0800 (China Standard Time)

Hi @TECH7Fox ..
Thanks for the replies.. Admire and love your works here..

Ive just tried. Still the same issues..

Jordy Kuhne · Answer 6 · Tue Mar 28 2023 20:27:05 GMT+0800 (China Standard Time)

Weird. I just tried it on my raspberry pi 3b+ and it seems to be downloading and starting just fine.

[supervisor.docker.interface] Downloading docker image ghcr.io/tech7fox/asterisk-hass-addon with tag 4.0.2.
23-03-28 14:16:38 INFO (MainThread) [supervisor.addons] Add-on 'b35499aa_asterisk' successfully installed

Sashik259 · Answer 7 · Tue Mar 28 2023 20:51:25 GMT+0800 (China Standard Time)

Raspberry 4?

Yes. I tried to install it just now.

Do you also get the message "can't install ghcr.io/tech7fox/asterisk-hass-addon:4.0.2"?

No. Addon is installed, but it can't start (pressing "Start" freezes everything as I described above)

Sashik259 · Answer 8 · Tue Mar 28 2023 20:58:36 GMT+0800 (China Standard Time)

After 15 minutes after installing Addon and pressing "Start" I try to show Addons page:

Sashik259 · Answer 9 · Tue Mar 28 2023 21:26:22 GMT+0800 (China Standard Time)

@TECH7Fox Can I give you more info or restore my HA from backup?

Felipe Santos · Answer 10 · Tue Mar 28 2023 21:27:02 GMT+0800 (China Standard Time)

I changed the way the images are built drastically. Now we use Buildx to build the multi-platform images and have them all pushed under the same tag (https://github.com/users/TECH7Fox/packages/container/package/asterisk-hass-addon). Whereas before there was a tag for each architecture.

The new format is the modern one since Docker registry support multiple archs in the same tag. Some add-ons, like Frigate, uses this approach as well (without issues I guess).

Let's try to isolate the issue:

@Sashik259 @radoprajitno what are the architectures you are running on?

linux/arm/v6
linux/arm/v7
linux/arm64

@TECH7Fox which one did you try and worked?

Sashik259 · Answer 11 · Tue Mar 28 2023 21:29:56 GMT+0800 (China Standard Time)

@felipecrs Full system info is at start of the issue

Felipe Santos · Answer 12 · Tue Mar 28 2023 21:34:09 GMT+0800 (China Standard Time)

Arm64. @TECH7Fox I guess your R3b+ is armv7 or something, right?

radoprajitno · Answer 13 · Tue Mar 28 2023 21:43:38 GMT+0800 (China Standard Time)

Hi @felipecrs ,

im runing on amd64..
do you need some more infos? Ill try to post out the infos.

Felipe Santos · Answer 14 · Tue Mar 28 2023 21:50:08 GMT+0800 (China Standard Time)

amd64? I'm also running on amd64 without any problems...

radoprajitno · Answer 15 · Tue Mar 28 2023 21:52:36 GMT+0800 (China Standard Time)

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:125
Integration: Home Assistant Supervisor
First occurred: 7:54:54 PM (2 occurrences)
Last logged: 8:46:47 PM

Failed to to call /addons/3e533915_asterisk/install - Can't install ghcr.io/tech7fox/asterisk-hass-addon:4.0.2: 404 Client Error for http+docker://localhost/v1.41/images/ghcr.io/tech7fox/asterisk-hass-addon:4.0.2/json: Not Found ("no such image: ghcr.io/tech7fox/asterisk-hass-addon:4.0.2: No such image: ghcr.io/tech7fox/asterisk-hass-addon:4.0.2")

the time are in GMT+7 (jakarta Time)

@felipecrs hmmm.. Ive just try to install other add on and it works normal.
can i provide you more info?

Sashik259 · Answer 16 · Tue Mar 28 2023 21:54:23 GMT+0800 (China Standard Time)

I'm mirating my Home Assistant OS to proxmox enviroment manually.

@felipecrs He (radoprajitno) told something about proxmox VE
I guess I don't know about it, but if it is helpfull

Felipe Santos · Answer 17 · Tue Mar 28 2023 21:55:26 GMT+0800 (China Standard Time)

Well, @radoprajitno, your issue apparently has nothing to do with @Sashik259 issue. Can you open a separate issue?

radoprajitno · Answer 18 · Tue Mar 28 2023 21:56:07 GMT+0800 (China Standard Time)

@felipecrs sure. Thanks anw

Felipe Santos · Answer 19 · Tue Mar 28 2023 21:58:18 GMT+0800 (China Standard Time)

Just to summarize, ARM64 variant seems to be causing HaOS to freeze. It would be nice if we could get the add-on logs with log level "all" when this happens.

@Sashik259 is there any chance you can provide that?

It would be nice to have someone else try the same with ARM64 to check if it's only you or not.

Jordy Kuhne · Answer 20 · Tue Mar 28 2023 21:58:48 GMT+0800 (China Standard Time)

@felipecrs my pi should be aarch64.

Felipe Santos · Answer 21 · Tue Mar 28 2023 21:59:38 GMT+0800 (China Standard Time)

Ok... last hope seems to be the logs then. :)

Maybe it has something to do with the initialization logic causing some kind of infinite loop. Logs would supposedly help with that.

Sashik259 · Answer 22 · Tue Mar 28 2023 22:00:47 GMT+0800 (China Standard Time)

I can't load logs

Felipe Santos · Answer 23 · Tue Mar 28 2023 22:03:38 GMT+0800 (China Standard Time)

With the SSH community add-on with protection mode disabled, you have access to docker. Maybe, before starting the add-on, keep the command prepared:

docker logs -f addon_b35499aa_asterisk

And when you start the add-on, immediately also start the docker logs command. Maybe that helps.

Sashik259 · Answer 24 · Wed Mar 29 2023 20:32:44 GMT+0800 (China Standard Time)

I don't know what went wrong with my HA, but after installing and starting SSH addon I got the same issue: everything freezes, can't load logs and backups. After restoring from backup I tried to get Supervisor log - it was impossible too (error 502).
I found this article and did as described there. Now I can see all logs and Asterisk addon works fine!
Thank You very much!
[Mar 29 15:21:04] == Manager registered action DeviceStateList
[Mar 29 15:21:04] == res_manager_devicestate.so => (Manager Device State Topic Forwarder)
[Mar 29 15:21:05] Asterisk Ready.

Felipe Santos · Answer 25 · Wed Mar 29 2023 21:57:20 GMT+0800 (China Standard Time)

Interesting. Happy that it ended up working for you.