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T-Troll / alienfx-tools

Alienware systems lights, fans, and power control tools and apps

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Uninstalling doesn't fully uninstall

LURSU-MiR opened this issue · comments

commented

I tried uninstalling and reinstalling the program, as there was a bug, I tried to fix, but the settings are still there even after a restart after the uninstall.

Steps to reproduce the behavior:

  1. Uninstall Program
  2. Restart
  3. Installing the program
  4. Settings are still there

My logical thinking is, that when I uninstall the program, that everything also the settings should be deleted.

  • Model: Dell G15 5515
  • OS: Windows 11
commented

Yes, it's true. The setting is not wiped at uninstall - in this case you will need to restore it in any app update.
Instead, (as mentioned into tools readme - it's good idea to read it) i have alienfx-config tool to manage configuration (backup/restore/delete). Check it.

commented

how do I install alienfx-config?

commented

It's among the tools, installed into the same folder.

commented

I found it but it instantly closed after opening

AlienFX.mp4
commented

Uff....

  1. Read project readme
  2. Open CMD
  3. Run it from it with parameters mentioned
commented

I tried that as well but it just says that it doesn’t find that

commented

Open CMD from tool's folder.

commented

Sorry for the unnecessary questions. I now got it deleted, but even now after a fresh reinstall it still happens that the fans just idle at 600 RPM no matter the temperature and only begin to spin again if I change the power mode to G mode, and switch back.
image

commented

It's a well-known bug of some hardware - fans stuck at low.
I fight it permanently, but it back again for new firmware....
Try to:

  1. Set "Restore power mode" in settings.
  2. Quit GUI
  3. Set non-manual mode using alienfan-cli
  4. Start GUI again

In this case, it will switch modes every time GUI/system start.

commented

What is the command for the non manual mode

commented
  1. Quit GUI, but set "Restore power mode" in settings before it.
  2. Open Administrator CMD.
  3. Navigate to the tools folder (cd command)
  4. Run alienfan-cli getpower
  5. You will see how much power modes your system have (at the first line) and current power mode next line (it will be Manual (0) most probably)
  6. Run alienfan-cli setpower=X, there X is something bigger, then 0 but lower, then total power modes you have
  7. Look at the fans reaction (f.e. issuing alienfx-cli rpm)
  8. In case it is OK, just keep it and run GUI
commented

Thanks! Seems to be working now.

commented

Being honest, better downgrade BIOS as well - this bug can return in case mode will be still manual at system start.

commented

Sure? Doesn’t the bios also have an effect on the security of the system?

commented

No one use flaws in "security" they patch.
The facts are you fans stuck in 0 boost then system start into Manual mode. And it's a bug.

Do as you wish, i've just provide information.

commented

Ok I didn’t know that. if the problem reoccurs I will downgrade the bios.