PDClientError: PUT /incidents: API responded with non-success status (400)

[vibhuti]

We are using below function to resolve the incident

def resolve_incident(self, incident_ids):
    for incident_id in incident_ids:
        incident = self.session.rget("incidents/" + incident_id)
        try:
            if incident['status'] != 'resolved':
                self.session.rput(
                    "incidents",
                    json=[{'id': incident_id, 'type': 'incident_reference', 'status': 'resolved'}]
                )
            else:
                print "Incident: " + incident_id + " is already resolved!"
        except PDClientError:
            print "Could not resolve incident: " + incident_id
            traceback.print_exc()
            raise RuntimeError("Could not resolve incident: " + incident_id)
    return True

suddenly its started throwing below error :
PDClientError: PUT /incidents: API responded with non-success status (400)

 As per my finding there is some issue with rput
Is anything changes in the pagerduty API ? or in pdpyras ?

[Bernard Boateng]

getting the same with rpost.

following the example from the README:

from pdpyras import APISession
api_token = 'your-token-here'
session = APISession(api_token)
  payload = {
    "type": "incident",
    "title": "This is a test 4",
    "service": {"id": "service_id", "type": "service_reference"},
    "assignments": [{"assignee": {"id": "user_id", "type": "user_reference"}}],
    }
pd_incident = session.rpost("incidents", json=payload)

return:

   self.pagerDutyDedupKey = self.pagerDutySession.rpost("incidents", json=payload)
  File "/usr/local/lib/python3.9/site-packages/pdpyras.py", line 146, in call
    r = raise_on_error(method(self, path, **pass_kw))
  File "/usr/local/lib/python3.9/site-packages/pdpyras.py", line 82, in raise_on_error
    raise PDClientError("%s %s: API responded with non-success status "
pdpyras.PDClientError: POST incidents: API responded with non-success status (400)

[Bernard Boateng]

ah works for me now, PD requires an extra header called from for some calls, you can set it when instantiating the class. PagerDutyAPISession("apikey", default_from='[e-mail]') This is already noted in the README.

[Demitri Morgan]

FYI, if more detail about a response is needed (i.e. validation errors), to make it easier to troubleshoot when using any of the methods that raise exceptions for non-2xx response statuses: the response property of the exception, if non-None, should be a requests.Response object. The text property / json() method of such an object contains the body, which should contain errors reported by the API, if any.