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OpenChemistry / tomviz

Cross platform, open source application for the processing, visualization, and analysis of 3D tomography data

Home Page:https://tomviz.org/

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"ImportError: DLL load failed: The network cannot be found" on launch

GeriTopore opened this issue · comments

commented

Describe the bug
When launching Tomviz I get a Messages window showing an error log related to importing certain Python libraries (see error log attached). This leads to not being able to load files of a numpy array format (the option to choose .npy files is not available when trying to open new files).
To Reproduce
Steps to reproduce the behavior:

  1. Launch Tomviz 1.10.0
  2. Messages tab appears showing error log

Expected behavior
No Python import errors on launch

Screenshots
error_log.txt

Desktop (please complete the following information):

  • Operating system: Windows 11
  • Tomviz version: 1.10.0

Hardware (please complete the following information):

  • Device: Windows PC
  • Graphics card: NVidia RTX 3060 Ti

Additional context
I should mention that I have my own Python Miniforge distribution separately installed, but looking at the error logs I don't seem to see tomviz trying to interfere with that. I also tried to put the filepath where the version of Python installed with Tomviz is into my system PATH, but that did not seem to fix the issue.