Giters

OneSignal / OneSignal-Cordova-SDK

OneSignal is a free push notification service for mobile apps. This plugin makes it easy to integrate your Ionic, PhoneGap CLI, PhoneGap Build, Cordova, or Sencha Touch app with OneSignal. Supports Android, iOS, and Amazon's Fire OS platforms. https://onesignal.com

Geek Repo:Geek Repo

Github PK Tool:Github PK Tool

[question]: About 24 hours later IOS users status change from OK to Apns Bad Device Token

bahadir1981 opened this issue · comments

commented

How can we help?

I am using OneSignal in my Ionic project as shown in the link below:

https://documentation.onesignal.com/docs/ionic-capacitor-cordova-sdk-setup

It works flawlessly on Android. On iOS, users are able to register and receive notifications without any issues initially. However, after approximately 24 hours, some users' status changes to 'Apns Bad Device Token', resulting in the inability to receive notifications. Reinstalling the application resolves the issue for some users, while others do not encounter any problems. This issue is occurring specifically on iOS, and I am unable to determine the root cause. Can you assist in identifying the problem?

Code of Conduct

  • I agree to follow this project's Code of Conduct
commented

@bahadir1981 Did the device show push notifications before it went to the "Apns Bad Device Token" status?

Also in the 24 hour period, when did the status become "Apns Bad Device Token"? After re-opening the app or after sending a notification?