Add support for experimental field agency.txt agency_email
barbeau opened this issue · comments
We're working on improving the feedback process from OneBusAway users back to the agencies (see OneBusAway/onebusaway-android#328 for details), and several OBA agencies (HART, Sound Transit, ARC) have expressed an interest in allowing users to communicate with the agency customer service department via email.
Agency email address would be a per-agency field (vs. per region), so the GTFS data is the most logical place to maintain it. GTFS agency.txt currently contains an agency_phone and agency_url, so it seems logical to add this email address in a new field agency_email.
HART in Tampa, FL will add agency.txt agency_email to their production GTFS starting Nov. 1st. A preview GTFS dataset we can use to test agency_email support in this application is here.
Sound Transit has also tentatively agreed to add this field, although we don't have a release date yet.
ARC in Atlanta is talking with MARTA, the local transit agency, to see if they are interested in adding this field.
cc @cagryInside
Related issue - OneBusAway/onebusaway-application-modules#152.