No dongle found
MathiasKandelborg opened this issue · comments
Hi, after installing and running the software in a virtualenv because of issues with hidapi (I just tried without first, but oh well), I still have problems!
I'll try a sixth restart and installing with a third separate virtualenv - my guess is that i still have something wrong on my side. Here's the stacktrace I get after running python -m ledgerblue.checkGenuine --targetId 0x31100003 on the following hardware:
Ubuntu 18.04 with latest updates
ZSH terminal
Latest python 3
(sorry for the bad software, I'm not in the mood to spendd more time on that kind of stuff, since my basic installations are probably fine)
Traceback (most recent call last): File "/usr/lib/python3.6/runpy.py", line 193, in _run_module_as_main "__main__", mod_spec) File "/usr/lib/python3.6/runpy.py", line 85, in _run_code exec(code, run_globals) File "/home/mathias/ledger/lib/python3.6/site-packages/ledgerblue/checkGenuine.py", line 137, in <module> dongle = getDongle(args.apdu) File "/home/mathias/ledger/lib/python3.6/site-packages/ledgerblue/comm.py", line 226, in getDongle raise CommException("No dongle found") ledgerblue.commException.CommException: Exception : No dongle found
In Linux you need to update your udev rules.. Maybe that step is missing?
You can find some info here:
https://support.ledgerwallet.com/hc/en-us/articles/115005165269-Connection-issues-with-Windows-or-Linux
Additionally, no other program talking to the device should be opened at the moment you execute this command.
Verify that no wallet is currently opened on your computer and try again.
I'm sorry for not updating, I've been in a rush lately. I fixed it by updating my udev rules. I'd missed that part.
Thanks for the info and also the great application!