Battery level won't update (TAPO C420).
Pippo1989 opened this issue · comments
Description
The battery entity of Tapo C420 cameras is stuck at a certain value (always the same) and won't change over time. The update occurs only if the system is restarted.
Reproduction Steps
Just monitor the battery level via the TAPO application and compare it to the value of the battery sensor in Home Assistant.
Expected behavior
"SENSOR.(NAME)_BATTERY" should match and update with the actual battery value, as shown in the app.
If applicable, add error logs.
home-assistant_tapo_control_2024-05-25T23-15-58.645Z.log
Device Firmware
1.2.17 Build 20240305 rel.75572
Integration Version
5.4.18
Using stream component
Yes
Does camera work via official integrations?
Yes
Camera has all attributes filled out in developer tools
Yes
HASS Environment
Hassio on Raspberry Pi4
Search for similar issues
Yes
Additional information
No response
I will need access (port forwarded) to battery powered camera in order to debug this as I do not own one.
I will need access (port forwarded) to battery powered camera in order to debug this as I do not own one.
I will be happy to help you if you could tell me what is the procedure to allow you to do this.
First you need to be able to port forward a service on your network so that it is available from the internet, I essentially need a way to access your camera directly as if I were in your local network.
Then I will need your account password temporarily (change pwd of course first), so that I can test it and see what is wrong with it.
Feel free to email me juraj.nyiri@gmail.com .
Closing due to inactivity. Other users confirmed battery updates in #457 (comment)