Obtain Support data

Question

Obtain Support data

pyfontan opened this issue a year ago · comments

Pierre-yves Fontaniere commented a year ago

Hello,

Is there a possibility to obtain "Warranty and Contract" data of server-hardware from Oneview 8.30 with ansible collection ?

Thank you
Pierre-yves

Alisha K · Answer 1 · Wed May 31 2023 12:44:57 GMT+0800 (China Standard Time)

Hi ,

We are looking into this.

Thanks

Alisha K · Answer 2 · Wed May 31 2023 18:10:20 GMT+0800 (China Standard Time)

Hi @pyfontan

Are you looking for Remote Support related information?

Thanks

Pierre-yves Fontaniere · Answer 3 · Wed May 31 2023 18:57:29 GMT+0800 (China Standard Time)

Hi @alisha-k-kalladassery ,

Yes, we are trying to obtain at least the End of Support date for our servers through oneview.

At first I thought that it would be possible easily with a simple modification of oneview_server_hardware_facts but it seems that HPe python SDK, which is used by this collection, doesn't support (yet ?) the "Server Hardware Support" part of the API.

Thanks

Alisha K · Answer 4 · Thu Jun 01 2023 12:27:24 GMT+0800 (China Standard Time)

Hi @pyfontan
We are not supporting Server Hardware support as of now. We will add this to our backlog and will add it per priority.
Thanks for reaching out to us.

Thanks