Does not work in Firefox 104.0

Question

Does not work in Firefox 104.0

sttffe opened this issue 2 years ago · comments

When pressing the add-on button it writes at the bottom of the popup window "Error: An unexpected error occurred"

Simon Heimler · Answer 1 · Thu Aug 25 2022 14:34:34 GMT+0800 (China Standard Time)

Thanks for reporting!

Firefox seems to cause issues for some users. Unfortunately, every time I try it myself, everything works (just tested with Firefox 104).

Would it be possible for you to provide more details? Which Operating System do you use?

And if you're not afraid of using the Firefox debugging:

Can you visit your Firefox Debugging page: about:debugging#/runtime/this-firefox

Then click on "Inspect" for the extension.

Now make sure you have selected "Console" in the bottom area and open the browser extension.

You might have to activate "Disable Popup Auto-Hide" as well, so the popup console does not loose focus:

In the console log you should now find the complete error message, including stack trace hopefully.

(Sorry that this is so cumbersome with Firefox. From all browsers I've tested this extension with, it's the most awful one to work with).

sttffe · Answer 2 · Thu Aug 25 2022 17:27:30 GMT+0800 (China Standard Time)

Windows 10 Enterprise
Version 1909

Simon Heimler · Answer 3 · Thu Aug 25 2022 19:11:43 GMT+0800 (China Standard Time)

Thanks! This hopefully helps to narrow it down. I'll look into it soon.

Simon Heimler · Answer 4 · Tue Aug 30 2022 13:30:53 GMT+0800 (China Standard Time)

Unfortunately, I could not narrow down where the error happened.
I have an idea (loading / parsing of user options), but can't say for sure.

I try to improve the error handling / reporting, so hopefully this gets better with the next release. Sorry for the problem!

Can you try to remove and install this extension again? Maybe this helps clearing the user options. For the future, I'll prefer falling back to default options instead of failing on problematic user options.

sttffe · Answer 5 · Fri Sep 02 2022 00:37:31 GMT+0800 (China Standard Time)

Thank you. After re-installation on Firefox 104.0.1 the add-on works as expected.

Simon Heimler · Answer 6 · Fri Sep 02 2022 14:25:51 GMT+0800 (China Standard Time)

Thanks for the update! I've updated the extension a few days ago, maybe this also fixed the issue.

sttffe · Answer 7 · Fri Sep 02 2022 22:15:41 GMT+0800 (China Standard Time)

Definitely this is your update that fixed the issue.
I mentioned Firefox 104.0.1 just for information.
Here is a console log

Simon Heimler · Answer 8 · Mon Sep 05 2022 14:29:52 GMT+0800 (China Standard Time)

Thanks for the info! Then it was really the issue that I thought it would be - user setting loading. Now at least it will fall back and work anyway. Thanks!