We are experiencing synchronization issues

Question

We are experiencing synchronization issues

JHeisecke opened this issue 3 years ago · comments

For a week I haven't been able to see or withdraw my ADA on Total Rewards and Total Delegated.
I also can't see the pool I'm delegating to.

It loads and the says

We are experiencing synchronization issues. Pull to refresh

I've seen on Reddit there are people having this issue but after sometime their connection error got resolved out of nowhere, it's been a week for me.

Device: OnePlus 6
OS: Android 10

Ruslan Dudin · Answer 1 · Tue Oct 26 2021 13:07:31 GMT+0800 (China Standard Time)

Hi, @JHeisecke! This issue is in investigation and in work since last week. Hopefully can be resolved very soon now.

Ruslan Dudin · Answer 2 · Mon Jan 10 2022 20:20:32 GMT+0800 (China Standard Time)

Hi, @JHeisecke ! Clarify please if the issue is still experienced at the moment and on the latest versions of the app

Javier Heisecke · Answer 3 · Mon Jan 10 2022 22:59:04 GMT+0800 (China Standard Time)

it's working! thank you