Bounced Emails are not assigned in Backend
tobiasfiechter opened this issue · comments
Hello
We have an issue with bounced emails. They are fetched correctly by the scheduler but are not assigned to the addresses registered in the backend.
We're using Typo3 8.7.15 with newsletter extension 3.3.1
Thanks for any input
Could you elaborate on "not assigned to the addresses registered" ? what do you expect to happen and what do you see instead ?
Ok I'm sorry, I think I misunderstood some things :)
When I send a Newsletter to an address which doesn't exist, I expect it to have an impact on the statistics after the bounce email scheduler has run.
But the statistics always show 0%...
Your expectations seem correct. You should enable logging for Newsletter, fetch bounces and look for "Bounced email found*" in your logs. Every single fetched email should have an entry in the log, even if it is detected as a bounce.
Closing for lack of feedback