cant open program in windows 10

[sky8321]

Awesome work on this program from what i saw in windows
love to assist where i can
but currently the program does not open on my system

build list of RGB devices along with cpu and OS:
windows 10
asus b450-F rog
amd 2700x
6 x corsair LL120 farms going to a lighting node (via the 6 port hub)
nzxt x72 kraken
4 x 8 gb G.Skill RBG trident Z
evga 1080 FTW ACX 3.0

let me know if anything i can help test also

thanks !

[DarthAffe]

This sounds like a common issue with win10 where you need to unblock the zip before extracting it - otherwise the application will just be blocked.

[sky8321]

i did unlock the zip but didnt work =(

[sky8321]

never mind . i read the other post and i see that other people are having hte same issues and you cant debug it currently.

i tried pulling out my keyboard usb also and it sitll didnt load

what windows are you using to do this right now DarthAffe?

[DarthAffe]

I'm on win 7 - yeah, it's always hard to troubleshoot things regarding windows versions.

[carnilio]

First off, thank you for the effort put into RGBSynch Plus. Really appreciate the program.

Unfortunately I too run into the issue with Windows 10.

As far as I can see, the program starts, and I get the message that it has opened in the tray. I even see the icon appear besides the clock, or in the expandable tab next to the clock. then it is terminated almost instantly, and the icon in the tray vanish whenever i move my mouse pointer over it. So it does seem to launch, just that it get terminated as soon as it starts properly?

Hope this can be of some small help towards figuring why this great program does not seem to work on win10.

[D0N2k]

I got the same Problem.

My Sysconfig:
Asus ROG Crosshair VII Hero
G.Skill Trident Z RGB
Asus Claymore
Asus Gladius II
Corsair H150i Pro RGB.

I unblocked the Zip before extracting.

Thats the log file:

Anwendung: RGBSync+.exe 
Frameworkversion: v4.0.30319 
Beschreibung: Der Prozess  wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: System.AccessViolationException
   bei RGB.NET.Devices.Asus.Native._AsusSDK.SetClaymoreKeyboardMode(IntPtr, Int32)
   bei RGB.NET.Devices.Asus.AsusDeviceProvider.Initialize(RGB.NET.Core.RGBDeviceType, Boolean, Boolean)
   bei RGB.NET.Core.RGBSurface.LoadDevices(RGB.NET.Core.IRGBDeviceProvider, RGB.NET.Core.RGBDeviceType, Boolean, Boolean)
   bei RGB.NET.Core.RGBSurface.LoadDevices(RGB.NET.Core.IRGBDeviceProviderLoader, RGB.NET.Core.RGBDeviceType, Boolean, Boolean)
   bei RGBSyncPlus.ApplicationManager.LoadDeviceProviders()
   bei RGBSyncPlus.ApplicationManager.Initialize()
   bei RGBSyncPlus.App.OnStartup(System.Windows.StartupEventArgs)
   bei System.Windows.Application.<.ctor>b__1_0(System.Object)
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bei System.Windows.Threading.DispatcherOperation.InvokeImpl()
   bei System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   bei MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   bei System.Windows.Threading.DispatcherOperation.Invoke()
   bei System.Windows.Threading.Dispatcher.ProcessQueue()
   bei System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   bei System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   bei System.Windows.Application.RunDispatcher(System.Object)
   bei System.Windows.Application.RunInternal(System.Windows.Window)
   bei System.Windows.Application.Run(System.Windows.Window)
   bei System.Windows.Application.Run()
   bei RGBSyncPlus.App.Main()
--

[DarthAffe]

@D0N2k your issue is related to #9
@carnilio can you check the log file too? this might help to track down what's happening. also try using the latest version (updated it yesterday).

[jcabello7]

I'm having the same problem too.

[julienjoannic]

I had the same exact issue, after playing around with the source code and the library files it turns out that removing the AURA_SDK.dll file from the x86 folder fixes the problem.

I did not have Asus Aura, so I installed version 1.06.17 and now the Aura dll works (even though Asus Aura itself crashes on startup...).

Hope this helps.