Unable to receive the register email for a specific email

[José Carlos Joaquim]

• I've read and understood the CONTRIBUTING guidelines and have done my best effort to follow.

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What did you do?

First I added a Claim for a Pod, a couple of days ago. No answer to the claim. I then reactivated the email used to register (former colleague).
pod trunk register [e-mail] 'Raphael El Beze' --description='New computer'

What did you expect to happen?

Receive an email with the link to register the session.

What happened instead?

No mail was received

CocoaPods Environment

[in MY_FOLDER_PATH/FollowAnalytics]

Stack

   CocoaPods : 1.7.5
        Ruby : ruby 2.5.3p105 (2018-10-18 revision 65156) [x86_64-darwin18]
    RubyGems : 2.7.6
        Host : Mac OS X 10.14.6 (18G95)
       Xcode : 10.3 (10G8)
         Git : git version 2.20.1 (Apple Git-117)
Ruby lib dir : MY_FOLDER_PATH/.rbenv/versions/2.5.3/lib
Repositories : fa-pod-spec - [e-mail]:followanalytics/fa-private-pod-spec.git @ d45ae9e938d9c36a9a0a466670cebb284adb38d3
               master - https://github.com/CocoaPods/Specs.git @ b7a425ade32e7bbf57c6cff73c19f671ad2ba196
               

Installation Source

Executable Path: MY_FOLDER_PATH/.rbenv/versions/2.5.3/bin/pod

Plugins

cocoapods-deintegrate : 1.0.4
cocoapods-plugins     : 1.0.0
cocoapods-search      : 1.0.0
cocoapods-stats       : 1.1.0
cocoapods-trunk       : 1.3.1
cocoapods-try         : 1.1.0

Podfile

platform :ios, '8.0'

target 'FollowAnalytics' do
  shared_pods
end

Project that demonstrates the issue

N/A