Error setting up entry A-######## for octopus_energy
SmilingAxeman opened this issue · comments
Describe the bug
Octopus Addon fails to start after manual install and save configuration
Integration panel displays "Failed to setup"
Reproduction steps
Copied latest octopus_energy v11.2.0 folder under custom_components
Reboot
HA Settings -> Devices -> Add Integration -> Octopus
Configure add account settings inc api , account and tick home mini which I can access on mobile app fine.
Reboot
Repeated configure and click update but still failed to setup
Expected behaviour
Expected successful setup and to create 20ish new entities
Tariff Code
E-1R-VAR-22-11-01-M
Integration Version
v11.2.0
Home Assistant Version
Home Assistant 2023.3.4
Fresh Install?
Fresh install
Home Assistant Logs
2024-06-16 19:13:02.126 DEBUG (MainThread) [homeassistant.components.websocket_api.http.connection] [###########] Sending [{"id":164,"type":"event","event":[{"type":"updated","entry":{"entry_id":"#############################","domain":"octopus_energy","title":"A-########","source":"user","state":"setup_in_progress","supports_options":true,"supports_remove_device":true,"supports_unload":true,"pref_disable_new_entities":false,"pref_disable_polling":false,"disabled_by":null,"reason":null}}]},{"id":164,"type":"event","event":[{"type":"updated","entry":{"entry_id":"#############################","domain":"octopus_energy","title":"A-########","source":"user","state":"setup_in_progress","supports_options":true,"supports_remove_device":true,"supports_unload":true,"pref_disable_new_entities":false,"pref_disable_polling":false,"disabled_by":null,"reason":null}}]}]
2024-06-16 19:13:02.584 DEBUG (MainThread) [custom_components.octopus_energy.api_client] account: {'data': {'octoplusAccountInfo': {'isOctoplusEnrolled': True}, 'account': {'electricityAgreements': [{'meterPoint': {'mpan': '#####...
2024-06-16 19:13:02.586 DEBUG (MainThread) [custom_components.octopus_energy.coordinators] last_retrieved: 2024-06-16 18:13:02.585822+00:00; request_attempts: 1; refresh_rate_in_minutes: 60; next_refresh: 2024-06-16 19:13:02.585822+00:00
2024-06-16 19:13:02.587 DEBUG (MainThread) [custom_components.octopus_energy.intelligent] MOCK_INTELLIGENT_DATA: False
2024-06-16 19:13:02.590 DEBUG (SyncWorker_8) [homeassistant.util.json] JSON file not found: /config/.storage/octopus_energy.#######################-tariff-override.json
2024-06-16 19:13:02.595 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry A-######## for octopus_energy
File "/config/custom_components/octopus_energy/init.py", line 132, in async_setup_entry
File "/config/custom_components/octopus_energy/init.py", line 356, in async_setup_dependencies
File "/config/custom_components/octopus_energy/coordinators/electricity_rates.py", line 230, in async_setup_electricity_rates_coordinator
2024-06-16 19:13:02.610 DEBUG (MainThread) [homeassistant.components.websocket_api.http.connection] [###########] Sending {"id":164,"type":"event","event":[{"type":"updated","entry":{"entry_id":"##########################","domain":"octopus_energy","title":"A-########","source":"user","state":"setup_error","supports_options":true,"supports_remove_device":true,"supports_unload":true,"pref_disable_new_entities":false,"pref_disable_polling":false,"disabled_by":null,"reason":null}}]}
Confirmation
- I confirm that I cannot find my solution within the documentation
- I confirm that I cannot find my solution within the FAQ
Hello, sorry that you're seeing this issue. Those errors are a little odd with where they are referencing. I've tried setting up a new account on my second instance and didn't see what you were seeing. Could you please try downloading and updating the integration again?
Thanks for getting back. My issue was with being stuck on HA V2023.3.4 which is too old for your latest v11.2.0. Apologies should have spotted this earlier. My work around was to delete your newest v11.2.0 and install an old version v7.2.0 which is working fine retrieving upto the minute data. Probably not recommended but works for me so great work Dave.
Sorry that I didn't clock the version of HA you were on. I try to make it clear in the release notes. Glad you figured out the issue.