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BloopAI / bloop

bloop is a fast code search engine written in Rust.

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0.5.4 stuck on loading and doesn't open

yehiaabdelm opened this issue · comments

commented

Describe the bug
A clear and concise description of what the bug is. If appropriate add a frontend or backend label.

The app is stuck on loading when starting.

Expected behavior
What did you expect to happen?

The app should open

To Reproduce
How can we reproduce the bug? Helpful information could include:

  • MBP 13" Intel i5 2020

Screenshots or output
If applicable, add screenshots to help illustrate the bug.
image

Additional context
Add any other context about the problem here.

commented

Can you post the latest logs from '/Users/<your_user>/Library/Application Support/ai.bloop.bloop/bleep/logs'?

commented 
2023-10-10T14:20:33.502915Z DEBUG bleep: effective configuration config=Configuration { config_file: None, source: StateSource { directory: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/local_cache"), state_file: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/repo_state.json"), version_file: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/version.json"), cookie_key: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/cookie_key.bin"), root_dir: "/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep" }, index_dir: "/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep", index_only: false, disable_background: false, disable_fsevents: false, disable_log_write: false, buffer_size: 100000000, repo_buffer_size: 30000000, max_threads: 4, host: "127.0.0.1", port: 7878, answer_api_url: "https://answer.bloop.ai", analytics_key: Some("2KoxvXavinSbc7QhgBC3P1mD1NI"), analytics_key_fe: Some("2KoxphUWDbzArhv8G8owrCv1BIX"), analytics_data_plane: Some("https://blooplouipej.dataplane.rudderstack.com"), sentry_dsn: Some("https://91d3063e3ed84af58f60e7728711b21e@o4504254520426496.ingest.sentry.io/4504254524293120"), sentry_dsn_fe: Some("https://79266c6b7c1e4fbca430019e2acaf941@o4504254520426496.ingest.sentry.io/4504275760775168"), dylib_dir: Some("/Users/yehiaabdelmohsen/Documents/AUC/Fall 2023/bloop.app/Contents/Frameworks"), qdrant_url: "http://127.0.0.1:6334", model_dir: "/Users/yehiaabdelmohsen/Documents/AUC/Fall 2023/bloop.app/Contents/Resources/model", max_chunk_tokens: 256, collection_name: "documents", embedding_batch_size: 1, cognito_userpool_id: Some("eu-west-1_kTIbk0Veh"), cognito_client_id: Some("6iso6185sujqtfttt1ik63sctc"), cognito_auth_url: Some("https://production-github-oauth.auth.eu-west-1.amazoncognito.com/oauth2/authorize"), cognito_mgmt_url: Some("https://auth.bloop.ai"), github_client_id: None, github_client_secret: None, github_app_id: None, github_app_install_id: None, github_app_private_key: None, bot_secret: None, instance_domain: None, frontend_dist: None, embedding_server_url: None }
2023-10-10T14:20:33.557188Z DEBUG bleep::db: loading db from sqlite:///Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/bleep.db?mode=rwc
commented

Are those the only log lines in your logs/ dir?

commented

There are other logs but from days where the app was working.

commented

This has been driving me nuts on windows 11, It's been over a month now and with each new release I keep hoping I can use it to find it stuck loading. I've completely uninstalled and reinstalled dozens of times with various version to no avail. I've even deleted the bloop dir in app data and program files to make sure everything was removed when reinstalling.

commented

Hey @yehiaabdelm can you download the x86_64-apple-darwin-app artefact from here: https://github.com/BloopAI/bloop/actions/runs/6472146134? Unzip it and install the dmg in dmg/. It is a version of bloop with extra initialisation logging (where bloop fails for you): #1036

Once you've installed it, can you try and run it, and post the resulting logs to this thread? This would really help us narrow this problem down!

commented

@yehiaabdelm You should be able to access the dev dmg here.

commented

Hey @ggordonhall this version works. Here are the logs anyway.

2023-10-11T11:16:49.171941Z DEBUG bleep: effective configuration config=Configuration { config_file: None, source: StateSource { directory: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/local_cache"), state_file: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/repo_state.json"), version_file: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/version.json"), cookie_key: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/cookie_key.bin"), root_dir: "/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep" }, index_dir: "/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep", index_only: false, disable_background: false, disable_fsevents: false, disable_log_write: false, buffer_size: 100000000, repo_buffer_size: 30000000, max_threads: 4, host: "127.0.0.1", port: 7878, answer_api_url: "https://answer.bloop.ai", analytics_key: Some("2KoxvXavinSbc7QhgBC3P1mD1NI"), analytics_key_fe: Some("2KoxphUWDbzArhv8G8owrCv1BIX"), analytics_data_plane: Some("https://blooplouipej.dataplane.rudderstack.com"), sentry_dsn: Some("https://91d3063e3ed84af58f60e7728711b21e@o4504254520426496.ingest.sentry.io/4504254524293120"), sentry_dsn_fe: Some("https://79266c6b7c1e4fbca430019e2acaf941@o4504254520426496.ingest.sentry.io/4504275760775168"), dylib_dir: Some("/Applications/bloop.app/Contents/Frameworks"), qdrant_url: "http://127.0.0.1:6334", model_dir: "/Applications/bloop.app/Contents/Resources/model", max_chunk_tokens: 256, collection_name: "documents", embedding_batch_size: 1, cognito_userpool_id: Some("eu-west-1_kTIbk0Veh"), cognito_client_id: Some("6iso6185sujqtfttt1ik63sctc"), cognito_auth_url: Some(Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("production-github-oauth.auth.eu-west-1.amazoncognito.com")), port: None, path: "/oauth2/authorize", query: None, fragment: None }), cognito_mgmt_url: Some(Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("auth.bloop.ai")), port: None, path: "/", query: None, fragment: None }), bloop_instance_secret: None, bloop_instance_org: None, bot_secret: None, instance_domain: None, frontend_dist: None, embedding_server_url: None }
2023-10-11T11:16:49.175318Z DEBUG bleep::db: loading db from sqlite:///Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/bleep.db?mode=rwc
2023-10-11T11:16:49.265538Z DEBUG bleep::db: successfully connected to DB
2023-10-11T11:16:50.258333Z DEBUG bleep: saving index version
2023-10-11T11:16:50.267155Z DEBUG bleep: initializing indexes
2023-10-11T11:16:50.588872Z  INFO bleep: configuring analytics ...
2023-10-11T11:16:50.628924Z DEBUG bleep: analytics initialized
2023-10-11T11:16:50.652838Z  INFO bleep::periodic::logrotate: removing old logs
2023-10-11T11:16:50.657065Z  INFO bleep::webserver: starting webserver bind=127.0.0.1:7878
2023-10-11T11:16:51.148330Z DEBUG bleep::webserver::github: github auth started interval=3s
2023-10-11T11:18:01.041680Z DEBUG bleep::webserver::github: acquired credentials
2023-10-11T11:18:01.988304Z DEBUG bleep::periodic::remotes: credentials exist
2023-10-11T11:18:02.756620Z  INFO bleep::analytics: sent analytics event...
2023-10-11T11:18:02.757919Z DEBUG bleep::webserver::github: github auth complete
2023-10-11T11:18:03.389291Z DEBUG bleep::periodic::remotes: repo list updated
2023-10-11T11:18:04.390472Z DEBUG bleep::periodic::remotes: updated user user="yehiaabdelm"
2023-10-11T11:18:16.234965Z DEBUG bleep: effective configuration config=Configuration { config_file: None, source: StateSource { directory: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/local_cache"), state_file: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/repo_state.json"), version_file: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/version.json"), cookie_key: Some("/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/cookie_key.bin"), root_dir: "/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep" }, index_dir: "/Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep", index_only: false, disable_background: false, disable_fsevents: false, disable_log_write: false, buffer_size: 100000000, repo_buffer_size: 30000000, max_threads: 4, host: "127.0.0.1", port: 7878, answer_api_url: "https://answer.bloop.ai", analytics_key: Some("2KoxvXavinSbc7QhgBC3P1mD1NI"), analytics_key_fe: Some("2KoxphUWDbzArhv8G8owrCv1BIX"), analytics_data_plane: Some("https://blooplouipej.dataplane.rudderstack.com"), sentry_dsn: Some("https://91d3063e3ed84af58f60e7728711b21e@o4504254520426496.ingest.sentry.io/4504254524293120"), sentry_dsn_fe: Some("https://79266c6b7c1e4fbca430019e2acaf941@o4504254520426496.ingest.sentry.io/4504275760775168"), dylib_dir: Some("/Applications/bloop.app/Contents/Frameworks"), qdrant_url: "http://127.0.0.1:6334", model_dir: "/Applications/bloop.app/Contents/Resources/model", max_chunk_tokens: 256, collection_name: "documents", embedding_batch_size: 1, cognito_userpool_id: Some("eu-west-1_kTIbk0Veh"), cognito_client_id: Some("6iso6185sujqtfttt1ik63sctc"), cognito_auth_url: Some(Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("production-github-oauth.auth.eu-west-1.amazoncognito.com")), port: None, path: "/oauth2/authorize", query: None, fragment: None }), cognito_mgmt_url: Some(Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("auth.bloop.ai")), port: None, path: "/", query: None, fragment: None }), bloop_instance_secret: None, bloop_instance_org: None, bot_secret: None, instance_domain: None, frontend_dist: None, embedding_server_url: None }
2023-10-11T11:18:16.237091Z DEBUG bleep::db: loading db from sqlite:///Users/yehiaabdelmohsen/Library/Application Support/ai.bloop.bloop/bleep/bleep.db?mode=rwc
2023-10-11T11:18:16.239112Z DEBUG bleep::db: successfully connected to DB
2023-10-11T11:18:16.417821Z DEBUG bleep: saving index version
2023-10-11T11:18:16.418509Z DEBUG bleep: initializing indexes
2023-10-11T11:18:16.420890Z  INFO bleep: configuring analytics ...
2023-10-11T11:18:16.422949Z DEBUG bleep: analytics initialized
2023-10-11T11:18:16.431810Z  INFO bleep::periodic::logrotate: removing old logs
2023-10-11T11:18:16.432471Z  INFO bleep::webserver: starting webserver bind=127.0.0.1:7878
2023-10-11T11:18:17.354224Z DEBUG bleep::periodic::remotes: updated user user="yehiaabdelm"
2023-10-11T11:18:17.355496Z DEBUG bleep::periodic::remotes: credentials exist
2023-10-11T11:18:18.699761Z DEBUG bleep::periodic::remotes: repo list updated
2023-10-11T11:18:19.617048Z DEBUG bleep::periodic::remotes: updated user user="yehiaabdelm"
commented

Interesting. Did you delete your index before running 0.5.5?

@aawdev Can you initialise the v0.5.5 version of the app?

commented

Interesting. Did you delete your index before running 0.5.5?

@aawdev Can you initialise the v0.5.5 version of the app?

Sorry for the late reply, I am unable to initialize the v0.5.5

I also tried downloading 0.5.6 just now and it is doing the exact same thing.

image

This is on Windows 11 Surface Laptop 4 Model 1978:1979 i7

commented

Can you post the latest entry in the logs dir? One from 0.5.6? (It's at %APPDATA%/bloop/bleep/logs) 0.5.6 has some better logging which should give more insight into this.

commented

same type of issue, was running 0.5.5 and it kept error on indexing when I tried to run it. I uninstalled the software, installed 0.5.6 and it freezes on load (like the pictures above).

With it still loading here is my error log:
2023-10-13T19:28:46.214542Z DEBUG bleep: effective configuration config=Configuration { config_file: None, source: StateSource { directory: Some("C:\Users\Jeremy\AppData\Roaming\bloop\bleep\local_cache"), state_file: Some("C:\Users\Jeremy\AppData\Roaming\bloop\bleep\repo_state.json"), version_file: Some("C:\Users\Jeremy\AppData\Roaming\bloop\bleep\version.json"), cookie_key: Some("C:\Users\Jeremy\AppData\Roaming\bloop\bleep\cookie_key.bin"), root_dir: "C:\Users\Jeremy\AppData\Roaming\bloop\bleep" }, index_dir: "C:\Users\Jeremy\AppData\Roaming\bloop\bleep", index_only: false, disable_background: false, disable_fsevents: false, disable_log_write: false, buffer_size: 100000000, repo_buffer_size: 30000000, max_threads: 8, host: "127.0.0.1", port: 7878, answer_api_url: "https://answer.bloop.ai", analytics_key: Some("2KoxvXavinSbc7QhgBC3P1mD1NI"), analytics_key_fe: Some("2KoxphUWDbzArhv8G8owrCv1BIX"), analytics_data_plane: Some("https://blooplouipej.dataplane.rudderstack.com"), sentry_dsn: Some("https://91d3063e3ed84af58f60e7728711b21e@o4504254520426496.ingest.sentry.io/4504254524293120"), sentry_dsn_fe: Some("https://79266c6b7c1e4fbca430019e2acaf941@o4504254520426496.ingest.sentry.io/4504275760775168"), dylib_dir: Some("\\?\C:\Program Files\bloop\dylibs"), qdrant_url: "http://127.0.0.1:6334", model_dir: "\\?\C:\Program Files\bloop\model", max_chunk_tokens: 256, collection_name: "documents", embedding_batch_size: 1, cognito_userpool_id: Some("eu-west-1_kTIbk0Veh"), cognito_client_id: Some("6iso6185sujqtfttt1ik63sctc"), cognito_auth_url: Some(Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("production-github-oauth.auth.eu-west-1.amazoncognito.com")), port: None, path: "/oauth2/authorize", query: None, fragment: None }), cognito_mgmt_url: Some(Url { scheme: "https", cannot_be_a_base: false, username: "", password: None, host: Some(Domain("auth.bloop.ai")), port: None, path: "/", query: None, fragment: None }), bloop_instance_secret: None, bloop_instance_org: None, bot_secret: None, instance_domain: None, frontend_dist: None, embedding_server_url: None }
2023-10-13T19:28:46.235463Z DEBUG initialize: bleep::db: connected
2023-10-13T19:28:46.400727Z DEBUG bleep: saving index version
2023-10-13T19:28:46.401717Z DEBUG bleep: initializing indexes

commented

For reference, I was able to get around this by deleting the ai.bloop.bloop/qdrant folder in Application Support on Mac. After deleting, the app launched just fine. Interestingly, my experience was that I was on 0.5.6 which was working fine for a while and then suddenly the app wouldn't get past the loading screen. Looks like I lost my conversation history by deleting the folder.

commented

wow!!! it just works!!!!! awesome!!!

Method 1: Using Finder
Open Finder: Click on the Finder icon in the Dock.

Go to Folder: From the menu bar at the top of the screen, select "Go" and then choose "Go to Folder" from the dropdown.

Type Path: In the "Go to the folder" dialog that appears, type ~/Library/Application Support/ai.bloop.bloop/qdrant and click on "Go".

Method 2: Using Terminal
Open Terminal: You can find it in the Applications folder under Utilities, or you can search for it using Spotlight (press Command + Space and type "Terminal").

Navigate to Directory: Type the following command and press Enter to navigate to the target folder:

cd ~/Library/Application\ Support/ai.bloop.bloop/qdrant

For reference, I was able to get around this by deleting the ai.bloop.bloop/qdrant folder in Application Support on Mac. After deleting, the app launched just fine. Interestingly, my experience was that I was on 0.5.6 which was working fine for a while and then suddenly the app wouldn't get past the loading screen. Looks like I lost my conversation history by deleting the folder.

commented

Can you post the latest entry in the logs dir? One from 0.5.6? (It's at %APPDATA%/bloop/bleep/logs) 0.5.6 has some better logging which should give more insight into this.

Extremely sorry for the super late reply. I deleted the bloop directories after uninstalling. But then re-installed to try and get you logs and BLOOP IS WORKING I AM THE HAPPIEST MAN, this makes what I do so much more fun, It allows me to learn, solve, and grow at unprecedented levels.

Anyhow if you would still like the logs for any reason to help with others just let me know.

ALSO NOTE: I DID NOT use the fix that @jimprince used, I did not need to use any fix. I just restarted my computer like I do every morning, noticed the message I missed and wanted to get logs. So I want to https://github.com/BloopAI/bloop/releases and Downloaded the Windows version. After Instillation there were no issues. No long load. It is so beautiful...

commented

Interestingly, this happened to me again. Instead of deleting the whole qdrant folder, I just deleted the storage folder and that seemed to do this trick this time, in case anyone is interested.

commented

We've pinned down a couple of possible sources of this behaviour. One (which we've fixed) was that we'd hang when trying to delete non-existent directories on startup: #1061, another is that Qdrant can crash on startup if it hits a limit on the number of open files (https://qdrant.tech/documentation/guides/common-errors/#too-many-files-open-os-error-24). We're still trying to understand how widespread that is.

@jimprince Which folder did you delete exactly?

commented

We've released v0.5.7 which fixes a couple of possible causes of this behaviour: https://github.com/BloopAI/bloop/releases/tag/v0.5.7. Post here if it persists!

commented

Happened with 0.5.9 on Mac. Fixed by deleting ~/Library/Application\ Support/ai.bloop.bloop/qdrant folder.

commented

Still happening on 0.5.10. Noticed it happens in a larger project context, also might happen after git pulls that re-sync sometimes doesn't do the job.