My wallet does not recognize the funds
SebastianJFM opened this issue · comments
Feature / Issue
I have made a deposit in my wallet that is not recognized so I do not have it available, if it is recognized in my wallet address in Etherscan. The wallet is installed in a Huawei Metal GW smartphone. I installed the wallet in another smartphone (Huawei Mate 10 Lite), with the same seed but use the ETH network, because of this I generated another wallet address. So I do not know if I'm making an error, or it's the wallet.
Acceptance criteria
- First I created an address in the XPAT testnet on a smartphone, then with the same seed create another address on the ETH network on another smartphone. In none of the smartphones does the Tokens recognize me.
Additional information
Hi @SebastianJFM. I realize it's been awhile since you posted this. I wanted to ask if you could try refreshing the wallet by to "dragging" the screen downward or upward (same as with a webpage). This same thing happened to me until I did so.
Hello, if I can update as you say. I only have one Nation available and I have even used the chat with another user, but still does not recognize the tokens.
Hi SebastianJFM, please try to specifically "drag" the wallet screen down, to update the data on it.
It's possible that your Pangea Wallet is set up to use the Rinkeby testnet. Try using the "Restore Account" feature (when first launching the app), and use your recovery seed. Make sure the wallet is on main net.
If you need assistance, please get in touch with me, mark@bitnation.co, or you can request help in our Telegram group, https://t.me/PangeaBitnation
Posting the text form of the link for reference: https://etherscan.io/address/0x0e3dd35Aeea11E0B52d0D3a0A30db714Da391F38