My wallet does not recognize the funds

Question

My wallet does not recognize the funds

SebastianJFM opened this issue 6 years ago · comments

Feature / Issue

I have made a deposit in my wallet that is not recognized so I do not have it available, if it is recognized in my wallet address in Etherscan. The wallet is installed in a Huawei Metal GW smartphone. I installed the wallet in another smartphone (Huawei Mate 10 Lite), with the same seed but use the ETH network, because of this I generated another wallet address. So I do not know if I'm making an error, or it's the wallet.

Acceptance criteria

First I created an address in the XPAT testnet on a smartphone, then with the same seed create another address on the ETH network on another smartphone. In none of the smartphones does the Tokens recognize me.

Additional information

Keep ... in mind

Mark Nuzz · Answer 1 · Mon Oct 08 2018 04:27:05 GMT+0800 (China Standard Time)

Hi @SebastianJFM. I realize it's been awhile since you posted this. I wanted to ask if you could try refreshing the wallet by to "dragging" the screen downward or upward (same as with a webpage). This same thing happened to me until I did so.

SebastianJFM · Answer 2 · Mon Oct 08 2018 09:30:20 GMT+0800 (China Standard Time)

Hello, if I can update as you say. I only have one Nation available and I have even used the chat with another user, but still does not recognize the tokens.

Susanne Tarkowski Tempelhof · Answer 3 · Thu Nov 22 2018 06:45:48 GMT+0800 (China Standard Time)

Hi SebastianJFM, please try to specifically "drag" the wallet screen down, to update the data on it.

SebastianJFM · Answer 4 · Sun Nov 25 2018 07:59:02 GMT+0800 (China Standard Time)

Hola, no funciona aun. Solo resta alguna actualización. Gracias El mié., 21 nov. 2018 a las 19:45, Susanne Tarkowski Tempelhof (< notifications@github.com>) escribió:

…

Hi SebastianJFM, please try to specifically "drag" the wallet screen down, to update the data on it. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#520 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ApMYDAEzd8O1PbVHFWbd2OHToMc67FZ6ks5uxdedgaJpZM4WknVf> .

SebastianJFM · Answer 5 · Sun Nov 25 2018 08:01:07 GMT+0800 (China Standard Time)

Solo tengo una nación disponible luego de actualizar. El sáb., 24 nov. 2018 a las 20:58, Sebastian Julio Fojo Milans (< volcaiefojomilans@gmail.com>) escribió:

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Hola, no funciona aun. Solo resta alguna actualización. Gracias El mié., 21 nov. 2018 a las 19:45, Susanne Tarkowski Tempelhof (< ***@***.***>) escribió: > Hi SebastianJFM, please try to specifically "drag" the wallet screen > down, to update the data on it. > > — > You are receiving this because you were mentioned. > Reply to this email directly, view it on GitHub > <#520 (comment)>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/ApMYDAEzd8O1PbVHFWbd2OHToMc67FZ6ks5uxdedgaJpZM4WknVf> > . >

Mark Nuzz · Answer 6 · Tue Jan 08 2019 01:11:00 GMT+0800 (China Standard Time)

@SebastianJFM

It's possible that your Pangea Wallet is set up to use the Rinkeby testnet. Try using the "Restore Account" feature (when first launching the app), and use your recovery seed. Make sure the wallet is on main net.

If you need assistance, please get in touch with me, mark@bitnation.co, or you can request help in our Telegram group, https://t.me/PangeaBitnation

Mark Nuzz · Answer 7 · Tue Jan 08 2019 01:19:14 GMT+0800 (China Standard Time)

Posting the text form of the link for reference: https://etherscan.io/address/0x0e3dd35Aeea11E0B52d0D3a0A30db714Da391F38