Deleted an account - now can't get back in
Dollifer opened this issue · comments
Describe the issue
Hiya,
I installed Authenticator on one of my PC's but needed it on a different one. I removed it and made it forget the account and put it on the correct PC. Added the site again but now none of the codes work and am now locked out. Being a novice I didn't realise that doing so would mess everything up. Any ideas how to get it working again? I have no back up codes.
Thank you.
Browser
Chrome
Browser Version
122.0.6261.112 (Official Build) (64-bit)
Extension Version
Latest
All of the codes are generated with a secret. Which means that if you bring your secret on a new computer, phone or what ever, you will have the same codes every 30 seconds, if you've lost the secret, then we cannot do anything for you. You should contact the code providers and try to disable OTP auth an re-generate a new OTP auth again.