18F / methods

The methods 18F uses to practice human-centered design.

Home Page:https://methods.18f.gov/

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Consider implementing Touchpoints to collect user feedback

juliaklindpaintner opened this issue · comments

Consider implementing the new Touchpoints tool to provide another avenue for user engagement and feedback as well as a way to gather interested participants for user research.

Starting off with a feedback form, using the Touchpoints' Open-ended Contact Form Template, to be displayed as a modal.
Direct link to form: https://touchpoints.app.cloud.gov/touchpoints/d028f982/submit

The form and trigger button needs a bit of styling to address:

  1. REM-based sizing which makes things too small as the base font size is 10px
  2. Trigger button color adjustment depending on category's page background color

Thank you for starting this work @jstrothman! So are next steps the two styling points you noted?

@juliaklindpaintner Yes--I'm working on that now, then will create a PR so people can preview it in the context of the site. The form will continue to be viewable at the direct link mentioned above.

And I can add any of us as editors of the form in Touchpoints.