Enhance method cards (homepage + new methods)
annahsgraves opened this issue · comments
During phase 2 of the 10x Users First project, we encountered a number of challenges users face when implementing user centered design and even more specifically, when referencing the method cards:
- Users like the method cards, but don't know what to start
- When reading the
usability testingcard, users assume it applies solely to prototyping (because the copy suggests it's to be used during prototyping) - Users lack information they need to effectively conduct problem framing prior to digging into research
As a part of our closing recommendations for phase 2, @lalitha-jonnalagadda and I would suggest making the following updates/changes to help solve the issues outlined above.
- Create an explainer that helps users orient themselves upon first arriving at methods.18f.gov. @line47 outlined some initial ideas for how to potentially go about this in #331
- Clarify the
usability testingcard so that it no longer suggests that testing is only done while prototyping - Add a
problem framingcard
I should note that this probably belongs in separate issues, but because these are all linked to our recommendations for our 10x project, we thought it would be best to keep this as one issue and let the team resolve/address as they choose.
Sorry for the delay @ericronne! Here's the follow up on our convo last week.
@lalitha-jonnalagadda please take a look and tweak if need be!
The first issue has been addressed by adding a landing page with overview of each category of methods. Closing this issue and opening separate issues for the second and third items.